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Cjis

Contact Cjis

The fastest way to reach us is email. Write to [email protected] and a person who knows the product answers.

Empty county courtroom seen through its open double doors, with the judge's bench, wooden rail, witness stand, flags and rows of benches in afternoon light

Write to [email protected]

Tell us what you need in a few sentences and include the email address of your account if you have one. Please never send CJI or any criminal justice information by email.

  • Questions about plans, billing and invoices, see also pricing
  • Help with your workspace, the readiness check or the agency report
  • Security questions and responsible disclosure, see our security page
  • Requests to export or delete your data
Email [email protected]

When you hear back

We reply within business days, US time. Account holders also find help inside the workspace, next to each module. Many common questions are already answered in the CJIS compliance FAQ.